According to my recent research, the greatest source of inefficiency and profit loss in organizations lies in ineffective working relationships. In fact, several sources on the cost of what is commonly called “people problems” indicate the following statistics:
What could that 25% of time and 13 plus 9 days of productivity be put toward instead? If we refer back to the headline of this Monday Moment, one clear option would be revenue generating activities or those which are customer focused and will potentially increase profits.
When a manager is promoted, but not prepared, as we’ve discussed in recent posts, the problems are contagious. Their inability or lack of knowledge on how to handle challenging issues can often make the issue larger, stick around longer, or more damaging than it might be otherwise. So, what do you do?
Perhaps the first few items of importance include:
Determining these items may not be as easy as you think, but they are worth a second look if you’ve not considered them to date. There are tools that we use that can dig a bit deeper and share specific insights in these areas. For more information on that tool, contact our office at 1-866-382-0121 or go to the CORE Profile page on our site. At a minimum, you want to consider the above factors before you promote someone who may not be prepared, into a potential leadership position. If they aren’t able to lead the people, they won’t be able to produce the profit.
What are your leadership struggles? We want to hear from you so tweet me @monicawofford or send me a message on LinkedIn and let’s keep up the connection! Also, if you know someone to whom this particular MondayMoment would be most helpful, forward it to them or suggest they sign up at www.MondayMoment.com.
Have a great Monday, an even better week and of course, stay contagious!
Monica Wofford, MBA, CSP, is an international speaker, trainer, and author who helps managers who were promoted, actually become prepared to lead.