We all know by now that everything we do, say, believe, and behave, rubs off on those around us. And yes, that includes those days when you are in a great mood and those days that some of you choose to ride your broom into work. However, what we may not know is that our behavior, our leadership and our confidence, also infects something that may not be as tangible as a person… and that is your company culture.
What is the culture of your company or organization? By definition, company culture is the quality of an organization that arises from a concern for what is regarded as excellent. Okay, so what do you and your organization regard as excellent?
Let’s take a few examples:
Do you hold yourself and those you work with to a set of standards, below which performance is considered unacceptable?
Do you hold yourself and those you work with to a standard of customer service, below which you coach, counsel and guide until it improves?
What about professional conduct? Do you tolerate certain things and just let them go, training others that this is the acceptable standard for conduct?
Whatever you accept, is what others will learn to consider acceptable. We do train others how to treat us and that applies to co-workers, family members, friends, and customers. Remember, your actions, however, unnoticed you may think they are… are contagious! So, maybe today on this happy Monday, you might consider what your standard of excellence is and how you are sharing it with those around you. As much as we want our own behavior and actions to shine with a positive reputation and quality, we also want that same reputation for the place in which we work. After all, when someone says “what do you do” or “where do you work”, your answer reflects on you and the choices you’ve made and the quality they will assume you provide. That is a contagious company culture. Are you creating the kind of culture you can be proud of?
Monica Wofford, MBA, CSP, is an international speaker, trainer, and author who helps managers who were promoted, actually become prepared to lead.